Frequently Asked Questions
Explore answers to commonly asked questions from our customers.
What are whole food mushrooms?
Whole food mushrooms include both the fruit body and mycelium, offering a full spectrum of bioactive compounds. This approach delivers the most comprehensive benefits, ensuring you receive all the natural nutrients mushrooms have to offer.
How can I place an order?
Placing an order is simple. Reach out to your dedicated sales representative or contact us directly at info@alohamedicinals.com, and we’ll be happy to assist you.
Do you offer blanket orders?
Yes, we do! Blanket orders are available to help streamline your supply chain. Please reach out to your sales representative for more details.
What are your minimum order quantities (MOQs)?
Our minimum order quantity is one bag or box—typically 20 kilograms for bulk materials or 1 kilogram for smaller packages. Please note that you will need to fill out an application to qualify for business pricing.
What shipping methods are available?
We offer a variety of shipping options tailored to your needs. Whether you require expedited delivery or standard shipping, we’ll work with you to find the best solution for your order.
What kind of quality documentation is included with my order?
Every order is accompanied by comprehensive quality documentation, including Certificates of Analysis (COAs) and organic certification, where applicable. We ensure full transparency and compliance with all regulatory requirements.
Do you provide samples?
Yes, we offer samples to ensure you’re confident in the quality of our products. Contact your sales representative for sample availability and details.
Are your products water-soluble?
Some of our products are water-soluble, while others are not. Please consult with your sales representative for details on the solubility of specific items.
How is the material packaged?
Our materials are carefully packaged to preserve quality and freshness. Bulk materials are typically sealed in durable, food-grade bags or boxes, ensuring safe transport and storage.
What does "Organic" mean?
When we say our products are organic, it means they are USDA-certified and grown without synthetic chemicals, pesticides, or GMOs. Our organic certification ensures the cleanest, most natural ingredients for your formulations.
Do you offer extracts?
Yes, we offer a selection of high-quality mushroom extracts. Reach out to your sales representative for more information on availability and applications.
If you have additional questions or need more information, don’t hesitate to contact us at info@alohamedicinals.com. We’re here to help!